Winthrop Town Hall
1 Metcalf Square, Winthrop, MA 02152
ph: 617.846.1852
webmaster@town.winthrop.ma.us
Sewer & Water Project
FAQs
Frequently Asked Questions (FAQ)

 What are the hours of construction?   

Answer:  
In general work hours are Monday through Friday from 7:00 AM to 4:00 PM

 Where can I find information regarding construction?

Answer:  
Information is available through the Town website at www.town.winthrop.ma.us. Click on Planning and Development and follow link to Water and Sewer Infrastructure/Main Replacement project. You can also contact the DPW or Engineer at the numbers provided herein.

 Who should I contact if there is a problem with my water service or sewer service?

Answer:  
During construction hours, you should contact either the DPW or Engineer at contact numbers provided herein. After construction hours, please contact the Police Department at 617-846-1212.  Emergency Contact information will also be provided on the website.

 Can I access my house by car during construction?

Answer:  
In general yes. However there will be times during construction, when work is being performed at or near your house that vehicle access will not be possible.  During these time you can park a vehicle in one of the public lots off Putnam Street.

 If there is an emergency, how will emergency vehicles access areas where there is construction activity?

Anwer:  
While road closures are necessary for public safety and the safety of the workers, provision have been made in the Traffic Management Plan to ensure no disruption of service by emergency vehicles.

 How will traffic be effected by construction?

Answer:  
There will be disruption to the normal flow of traffic in the area of construction. Efforts have been made to minimize this disruption. For the safety of the public and the workers, there will be temporary road closures.  Detour signs will be posted and the project website will be updated periodically regarding road closings and detour routes.

 How long will roads be closed?

Answer:  
If a road closure is necessary, the road will be closed during construction hours (M-F, 7 AM to 4 PM). Road will be reopened for the evening to normal traffic flow?

 What can I do to help?

Answer:  
Your patience with the inconveniences associated with construction is greatly appreciated. If possible, we ask you consider minimizing the number of times you access your home by vehicle and if possible, schedule errands after construction hours.

Document last updated:  Tuesday, September 1, 2009