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Parking FAQ
Frequently Asked Questions
1.  How do I pay my parking tickets that I have accumulated in the Town of Winthrop and/or How much I owe?

To find out how much you owe, CALL 617-846-1750 and ask for the PARKING DEPARTMENT.

There are multiple ways to pay your ticket(s):

Parking Tickets can be paid on-line using Master Card, Visa Card or Discover Card.
You can pay parking tickets on-line, by going to

Note: Tickets are picked up for processing once a week. Please allow 7 to 10 days from the date of issue for the ticket to be available for online payment.

BY MAIL:        Remit payment by mail to:

P O BOX 27

Bank Check, Personal Check, or Money Order accepted by mail.
No cash payments by mail.

2.  How do I appeal my parking ticket(s) that I have accumulated in the Town of Winthrop?

Please note that appeals to a parking violation can only be accepted within 21 days from the date of said violation and by a written request ONLY.  There are NO phone or walk-in appeals or hearings.  Hearings are scheduled by the PARKING HEARING OFFICER.

There are multiple ways to appeal your ticket(s):

To submit your appeal on line go to (which is automatically sent to the Municipal Hearing Officer via eMail):  Click this link.

To submit your appeal by mail, please make sure your letter is post marked on or before 21 days from the date of the violation, otherwise your appeal will be denied under MGL 90.  You can follow the directions that are printed on the front side of your violation (orange side of ticket envelope).  Be sure to include all back up documentation, statements, affidavits, or pictures to explain the basis of your appeal along with the original or xerox copy of your parking ticket.

3.  When will I hear from the Parking Hearing Officer regarding my submitted appeal and what could be the findings or outcomes of my appeal request?
The Parking Hearing Officer does not hold office within the Town Hall; the appeal request are picked up weekly and reviewed once a week.
You will be notified via first class mail once a decision has been made.  Appeals not submitted within 21 days (DATE and TIME STAMP or POSTMARK by USPS) of the date the ticket was issued will not be entertained.  During the review process, you may be granted the appeal based on the documentation provided, you may be asked to provide more documentation for a further review of your appeal, you may be denied which a detailed letter explaining why you were denied will be sent to you, or you may be called in for an in-person hearing, where you or your representative will have to appear.

Winthrop Town Hall 1 Metcalf Square, Winthrop, MA 02152
Phone: 617.846.1852
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