Last summer, new Medicare cards were mailed to all Medicare beneficiaries. Your new card has a Medicare Number that is unique to you, instead of your Social Security Number, to help protect against identity theft.
The new cards look like this:
Beginning January 1, 2020 you must use your new Medicare card: the old cards with your Social Security Number will not be accepted by doctors, hospitals, pharmacies, etc. If you did not receive a new card, or cannot find your new card, you should:
- Call 1-800-MEDICARE (1-800-633-4227). TTY users can call 1-877-486-2048. Request a new card: there might be a problem that needs to be corrected, like updating your mailing address.
Guard your Medicare card like it’s a credit card. Let your doctor, hospital, or other health care provider see your new card as soon as you receive it. Old Medicare cards with Social Security Numbers should be shredded.